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Knowledgebase
The knowledgebase provides documentation written by our team. Please select a category or search for answers.
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Clients/Customers Accounts
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Cloud Console Login Links
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Edit Customer Account Details
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How to edit contact's details and update privileges?
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How to change Administrator email address?
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How to reset customers accounts password
Billing
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How to make online payment via Console?
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How to enable/disable credit card auto charge?
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How to change/remove saved credit card?
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How to change payment method for unpaid invoices?
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How to change services billing cycle?
Domain Name
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How to change the Name servers from Client area?
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How to change .my domains nameservers?
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How To transfer .MY .COM.MY .ORG.MY .NAME.MY .NET.MY to ReadySpace?
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How to Manage/Edit Domain DNS Record?
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How to configure Domain Forwarding?
WebSpace and Office Mail
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How to Login to cPanel for WebSpace and Office Mail?
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How to login webmail?
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How to create an email account in WebSpace and Office Mail?
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How to change email password and quota from cPanel?
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How to change email password from webmail (WebSpace and Office Mail)?
Cloud Server
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cPanel
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Plesk Panel
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Linux
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Windows
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How to get the server root password
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How to login to cloud server console from client area
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How to upgrade Cloud Server
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How to install the Plesk free Let's Encrypt SSL certificate?
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How to use Cloud Server snapshot
Server Backup
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How to Configure Backup
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How to restore from Backup
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How to install backup agent in Windows Server
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How to install backup agent in Linux Server
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Edit policies in Backup account
Cloud Drive
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How to get Cloud Drive admin login details
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How to Create Non-admin Users
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Download Cloud Drive desktop client
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Using Cloud Drive desktop client
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Managing files with libraries
Virtual Data Center
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How to delete VM in Virtual Data Center
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How to create VM in Virtual Data Center
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Creating a Snapshot of Virtual Machine from the Cloud Console
Email client setup (eg:Outlook)
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Microsoft Outlook
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How to set up email on iOS Devices?
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How to setup email account in Android for Office mail and WebSpace?
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How to configure cPanel email account in Gmail?
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How to configure Caldav/Carddav on Android?
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How to add an Email Account to Mac Mail?
Email issues
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BackScatter Blacklisted
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SSL not working for Email clients like Outlook
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How to send bulk email without spamming in 5 easy steps:
SSL Certificate
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Difference between Lets Encrypt and Paid SSL
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Find my SSL Certificate details
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How to download my existing/active SSL Certificate
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How to order SSL Certificate
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How to apply CSR and setup incomplete SSL Certificate purchase
SpamExperts
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How to bypass Spamexperts for a single email id
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How to access SpamExpert Control Panel
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How to add Domain in SpamExpert
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How to setup SpamExperts for incoming mail server
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How to setup SpamExperts for outgoing mail server
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Create an outgoing authentication user
Network
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Fortigate Static NAT configuration
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How to Run a Trace Route on Windows, MAC or Linux
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Speed Test
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When is Cloud Server Bandwidth limit reset
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What protocol to use for different type of VPN
DNS Hosting
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Manage DNS record in DNS Hosting
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How to Add Domain in DNS Hosting
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How to add DMARC Record
Google Workspace
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How to find Google Workspace login details from cloud console
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How to increase/decrease Google Workspace users
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How to transfer Google Workspace from another reseller to ReadySpace
Kubernetes
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Install Minikube
WordPress
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6 ways to improve WordPress page speed
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How to upload and manage the website files via WordPress dashboard
Drupal
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Managing files and media on drupal
Sophos Antivirus
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How to perform a scan using Sophos Antivirus
WAContact
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Integration with Thrive Automator
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Integration with ClickFunnels
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Integration with n8n
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How to login to WAContact
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