1)Login to your Cloud Portal
2)After login, click "Support Cases" from the left menu and click "Create New"
3)Select a Department
-Customer Service [Account Registered Location]
General enquiries, billing or product related questions
-Power Support [Global]
Standard support services for Cloud subscription
-Professional Services [Global]
With order of Professional Services
4)Input subject and message
5)Attached information file if required
6)Click “Submit”